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Archive for March, 2010


Touchscreens have been around for a while now. We’ve become used to them thanks to the wide array of small and personal mobile devices we carry on our pockets, manipulating them to open and close windows, zoom in and out on maps, and bring data to life as we move, swipe, hold, and press pixels. No longer do we have to think about interacting with computing devices with one single point of interaction. And no longer are we limited by a stylus, a mouse, or even a keyboard. Today, our fingers give us access to a wealth of digital information that we could only imagine decades ago.

While the mouse is still the main way in which we talk to the desktop, but that is certainly starting to change. I’m not saying the mouse is going away, but it’s starting to feel old, tired, and full of limitations. Its only a matter of time before all screens are controlled by our touch, and new and exciting applications that are manipulated by two, three, four or more points of interaction become the norm, not the exception.


Watch the various videos in this post to see the Microsoft Surface and Windows Phone 7 Series in action, as well as parts of the SXSW Interactive 2010 presentation “That Game Feels Nice: Tomorrow’s Touch Interaces” about Win7 touch games by Microsoft’s Amish Patel and Fuel Industries’ Philip Glofcheskie.


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Charlene Li has the gift of understanding social technologies and developing insights about how people interact online. For SXSW Interactive 2010, she talked about “Open Leadership.” Her presentation started on how people have embraced a new culture of sharing and how the web has made this frictionless. While the new culture has changed our relationships, organizations continue to work in the same way that they have in the past. Charlene thinks that social is “hard” for companies because they are unwilling to give up control. Their inability or desire to have conversations is but one example of this. Still, “real relationships require you to give up control.”

Charline defined “Open Leaderhip” as “having confidence and humility to give up the need to be in control.” If companies are not really in control, then Charlene’s concept of “open leadership” makes sense. She continues by adding that while companies need to give up control, they need to “be in command.” Watch the series of videos below (I apologize that there are so many!) to learn more about the elements of openness, the engagement pyramid, a new customer lifetime value calculation, failure, and the competitive advantage that comes from being social plus open.

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In case you don’t have a computer, you’re older than 83, or you have been sleeping non-stop… here’s a video of Twitter’s CEO Evan Williams announcing “At anywhere” or @anywhere as part of his keynote at this year’s SXSW Interactive.



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