Sarah Austin was one of the first live streaming, life-casters popularized on Justin.TV and she is the founder of Pop17, “a collaborative blogging platform and web show that covers and tracks emerging web trends and tells the stories behind what’s going in social media.” 

Sarah and I have a SXSWi 2011 Panel Proposal with Brandon Prebynski, Joel Cheesman, Christopher Kahle and Ryan Paugh. We’d really appreciate your votes and comments at http://bit.ly/howtogetajob by August 27th, 2010.

Listen to this entire 38th episode of “The Social Nerdia Show!” with Sarah Austin on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio. Some show highlights and quotes are below. Enjoy!

Brands on Social Media

 ”When brands become a part of the community, it really feels like the brand is like your friend. You really love them, like you would a real person. In social media, they take on attributes of people because there are personalitieis behind the brand making tweets, answering questions, customer service, and establishing relationships with people, connecting with people on their interests, and offering something back to the community.” (more…)

Brandon Prebynski is an Emerging / Social Media Strategist at FKQ Advertising and Marketing and the host of a live USTREAM show called Web Trends. Brandon is one of the first people I “met” on Twitter; you can follow him @Prebynski.

Brandon and I have a panel proposal with Sarah Austin, Joel Cheesman, Christopher Kahle and Ryan Paugh for SXSW 2011 so please vote for us at http://bit.ly/howtogetajob before August 27th, 2010!

Listen to this entire episode of “The Social Nerdia Show!” with Brandon Prebynski on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio.

Brandon recently joined FKQ so I asked him about his new role as a strategist. “It’s been great because within a set of guidelines I’ve been able to shape what the position is,” Brandon told me. He is helping clients create long-term strategies around marketing, customer service and product development.

He’s also been working on tracking, analysis and metrics. “We have this big myth out there that it’s really difficult to measure social media and there are many who say you can’t measure the results especially when it comes back to revenue, and that you can only look at trends over time, but frankly with the correct tools implemented correctly, you can sometimes measure it directly.” (more…)

David Kaiser is the co-founder and chief executive officer of Coincident TV, a software suite that allows content creators and distributors to design, manage and measure interactive video engagements across digital platforms. Kaiser is a serial entrepreneur behind seven startup companies, including RespondTV and Navisoft, and was also the first VP of engineering at Macromedia (acquired by Adobe).

Check out our interview with David below and connect with @coincident_tv on Twitter.

1. As experiences become more immersive in the social web, Coincident TV has created an interesting platform that intertwines content, social media, and ecommerce. Please tell me more about how the company came about and what your vision is.

I thought of the idea behind Coincident TV (CTV) in 2008 while at home watching the news with my laptop beside me. After a story caught my attention, I went online to look up more information but found myself frustrated with the disconnected experience. Although simple, it sparked the idea to build a technology that enables hypervideo, the merging of online video, social media, weblinks and commercial transactions.

My vision is to change the way we watch TV by transforming how we view and interact with online video. The goal of hypervideo is to create an interactive experience for the audience, enabling greater engagement between fans, programs, brands, businesses and content owners.

2. What would the ideal implementation of Coincident TV look like?

The great thing about Coincident TV is that it’s flexible and scalable, so the ideal implementation of CTV technology is whatever the author wants it to be. The software suite, both an editor and a player, enhances the video production and viewing experience. Whether it’s a content creator wanting to add real-time social media access to their video or a content producer looking to create revenue-building solutions through increased brand integration, the sequence and combinations of possibilities is only limited by what the author develops. (more…)

Lisa Murphy is the Product Marketing Manager for Metaio, a company that develops software products for visual interactive solutions between the real and the virtual world.

Metaio is responsible for some of the coolest augmented reality implementations and they recently partnered with Time Out New York Kids to bring P.S.22′s famous YouTube video to your phone through mobile AR (via their Junaio browser). It’s a brave new AR world and Metaio is one of the companies leading the charge.

1) From movie posters to Ben & Jerry’s ice cream, augmented reality marketing is generating a lot of buzz. However, the usage and awareness of AR is still not very high. Is buzz the ultimate goal in AR marketing today?
 
Buzz is definitely a goal for brands and it sometimes is the ultimate goal. But for many others, brands are looking beyond the buzz to deliver an interactive brand engagement experience or help drive sales of their products. For example, LEGO, a partner of ours, created the LEGO Digital Kiosk installation at their retail stores. The LEGO Digital Kiosk allowed shoppers to see a 3D model of the actual LEGO toy with animations and sound right on top of the product package when held to the kiosk. ( )In this execution, LEGO not only created a buzz, a great brand experience, but also sold more products as a result of the experience. (more…)

Web analytics are cool. If you agree with that statement, there’s a good change you’ve spent some time reading Occam’s Razor, the fascinating blog about web analytics by Avinash Kaushik (author of Web Analytics 2.0 and Web Analytics: An Hour A Day).

If you don’t know who Avinash is then just Google “Web Analytics” and you’ll surely find out who he is. I’ve personally  learnt much from his thought-provoking and action-oriented writings, and I’m sure you will too. Below is an interview about some of the hot topics in web analytics today.

1. Tools like Woopra have introduced us to real-time analytics. Is real-time the future of analytics? Why are we not there yet?

There is more and more real-time data available. Google Analytics is updated, officially, every hour. Then there are cool tools like Chartbeat, etc. My personal perspective on real time analytics is…. if you can’t take real-time action then why do you want real time data?

In 99% of the cases real-time data is not actionable (it is not statistically significant and people jump the gun on the wrong signals), and companies (big or small) can’t actually take any action even if there is an actionable signal (change campaigns, landing pages, stop emails from going out or whatever). Then why do you want the data?

Real-time data becomes an excuse to stare at computer screens or do data puking. It keeps people from doing thoughtful analysis and looking at non-tactical things (and adding value to their employer).

If your organization meets these two rules: a) You have enough traffic / responses on your site to get statistically significant data AND b) You have a capacity to change things (take action), you should seek out real time data and you should make use of it. If you don’t meet the two rules take a long hard look at if you are engaging in any activity that is adding to your company’s bottom-line when you tap into real time data.

2. In 2007, you wrote a post  about “engagement” often being an “excuse,” not a metric. Now that we can measure things like comments, Facebook likes, ReTweets, check-ins, etc., what are your thoughts about the importance of measuring engagement?

My point of view on engagement is simple: What the heck does it actually mean? The answer is? Everything to everyone. Hence my minor displeasure at that metric. I believe in clarity of communication and a razor sharp focus on solving specific problems. Hence precise measurements, and naming metrics for clarity.

Engagement means nothing, hence does not drive action. (more…)

Big ideas have been essential to advertising since it’s early beginnings, and they are often the subject of great admiration and inspiration. Many have become interested in the process of identifying big ideas, executing them, and measuring their success, but what about the process of coming up with those ideas? Where do big ideas really come from? 

Glenn Griffin and Deb Morrison are the authors of “The Creative Process: Illustrated,” a fantastic book about how advertising’s big ideas are born. They are also university professors and scholars who have built great ad programs; Glenn at SMU, and Deb at UT and the University of Oregon. On the most recent “The Social Nerdia Show!” we talked about creativity, education, the brilliance of Old Spice Man, award shows, BP’s advertisements, and of course, the release of their book, which includes insights from some of the ad industry’s greatest (ie. David Kennedy himself).

Listen to this entire episode of “The Social Nerdia Show!” with Glenn and Deb on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio.

While there has been some debate about whether education has an impact on creativity, Glenn’s research as a PHD student showed that there is ”largely a positive and significant influence.” It was as a PHD student that Deborah became Glenn’s mentor and their conversations about the source of creativity, particularly in advertising, is where the idea for the book became implanted in their minds.

The Creative Process: Illustrated

Deb told me that “process matters“ and “process is beautiful” so their book is an exploration of “how people think about thinking.” (more…)