social nerdia » marketing

It’s Time to Unbrand Personal Branding (A Rant)

socialnerdia — Sat, 04 Sep 2010 19:17:00 +0000

I have a few problems with “Personal Branding.” I’ve read a lot about the topic and the recommendations provided are all pretty good. Things like creating a blog, signing up to services all over the web, tweeting, podcasting, commenting, getting a yourname.com, checking-in, speaking at conferences, creating content, connecting on LinkedIn, name dropping, making fun of MySpace, etc.

I’ve done most of these things myself and they’ve all been helpful. I wouldn’t be a Social Media Manager if I hadn’t tried all of these. More importantly, doing them has been a fun and rewarding learning experience.

Still, I don’t like that ”personal branding” is sometimes sold as a roadmap to success. It’s sold as a way to make money and become a micro-celebrity. Celebrities are often associated with “personal branding,” as if the average person could ever be Oprah. I’m sorry but Oprah doesn’t need Twitter to be Oprah and if she wrote a book about success, I doubt she would start with “How To Tweet Your Way to Success.” The fact is Oprah happens to be a nice likeable lady that worked like crazy for many many years.

Another thing I don’t like when I read about “personal branding” is that they often fail to mention that actual branding at companies includes a heck of a lot more than just doing social media marketing. Sure, anyone can grab a marketing book and say “see, you can do all of these things, starting with the 4 P’s.” Again, just like with Oprah, McDonald’s did not become McDonald’s over night.

Please don’t get me wrong, I have huge respect for anyone that has ever written about the topic and I know their intentions are probably good (I myself try to share what I’ve learned about and in social media and would love to be able to even start writing a book some day).

My really big problem with “personal branding” is… the term itself. People don’t need to be more like brands. Brands need to be more like people.

If you ever meet a brand with a soul, emotions, dreams in the middle of the night, fears, suffering, family members, aspirations, you tell me… because I’ve never met one. Without the people behind them (entrepreneurs, designers, engineers, marketers, accountants, architects, lawyers, executives, salespeople, customer service reps, subject matter experts, testers, consultants, etc.), brands would cease to exist.

If anything needs some “personal branding,” it is brands and companies.

I am not a brand. I don’t want to be a brand. I won’t ever be a brand.

And I think anyone who is really into social media needs to get past the idea of wanting to be a brand because trying a little too hard might actually end up making all of us a bunch of narcissistic people trying to get a bunch of retweets, views, and comments out of others. I have close friends who have told me that I share too much and that I blog too much and that they’d rather give me a call than sign up on Twitter.

So my question is: Do we really want to have a “personal brand?” Why?

Are we interested in marketing the hell out of ourselves to be micro-celebrities or do we just want to do use social media to learn, have fun, make some actual friends, and hopefully do some of that for a living? I think there is a difference.

Think about it.

Do you want to sell “you?”

Is “engaging” and social media really about success and selling ads and books and ideas and… people? Or is “engaging” and social media really just about… sharing life?

I hope it’s the latter.

Maybe it’s time to re-brand personal branding.

Or maybe it’s time to unbrand it altogether.

Guide to Samsung Galaxy Tab Initial Web Reactions and First TV Commercial

socialnerdia — Thu, 02 Sep 2010 10:56:39 +0000

The Samsung Galaxy Tab was unveiled today at IFA in Berlin. As Samsung USA‘s Social Media Manager, I’m a bit biased about all things Samsung (and Android in general), but I’ve seen the Galaxy Tab myself and it is truly an impressive device. I’ll keep sharing my thoughts on Twitter @SamsungEsteban & @SocialNerdia, but here are links to initial reactions from around the web so you read some previews/reviews and watch some videos/photos.

Stay tuned to @SamsungTweets and facebook.com/samsungusa for the latest news about the Galaxy Tab in the U.S.

Disclaimer: While I am employed by Samsung, the views expressed on this post are mine and do not necessarily reflect the views of Samsung.

Pop17′s Sarah Austin speaks about Brands on Social Media, Facebook Places, Foursquare, and Lifecasting

socialnerdia — Fri, 27 Aug 2010 01:04:54 +0000

Sarah Austin was one of the first live streaming, life-casters popularized on Justin.TV and she is the founder of Pop17, “a collaborative blogging platform and web show that covers and tracks emerging web trends and tells the stories behind what’s going in social media.”

Sarah and I have a SXSWi 2011 Panel Proposal with Brandon Prebynski, Joel Cheesman, Christopher Kahle and Ryan Paugh. We’d really appreciate your votes and comments at http://bit.ly/howtogetajob by August 27th, 2010.

Listen to this entire 38th episode of “The Social Nerdia Show!” with Sarah Austin on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio. Some show highlights and quotes are below. Enjoy!

Brands on Social Media

”When brands become a part of the community, it really feels like the brand is like your friend. You really love them, like you would a real person. In social media, they take on attributes of people because there are personalitieis behind the brand making tweets, answering questions, customer service, and establishing relationships with people, connecting with people on their interests, and offering something back to the community.”

“Ford’s really great. I had such a time doing the Ford Fiesta Movement. I got to drive a car around and go on all these adventures. It was also a competition. I got to do interviews with Ford designers. It’s interesting to see them being really progressive. Ford used to not appeal to the Millenial demographic. Ford’s really changed and become hip.”

“Companies like Virgin America are doing a really good job. They appeal to a tech demographic and people in social media really like flying on Virgin America. I was able to meet with them and interview Richard Branson. They are really involved in social media and they value people in tech. They syndicate shows like “Wine Library TV” by Gary Vaynerchuck.”

Facebook and “The Social Network” Movie

“Facebook has taken over the world. They own everything but China and they have all the conversations and connections all over the world.”

“To some people, things aren’t official until it’s on Facebook.”

”Movies are starting to document a real movement, a social media revolution, and it’s really hitting the mainstream.”

Foursquare

”I use Foursquare and have been using it for a while. I have a lot of friends there. If I want to know where my friends are right now, I’ll get on Foursquare. Facebook Places hasn’t quite reached that with me yet. I’m still on Foursquare and plug that in to Facebook.

” It will be interesting to see how developers use Facebook Places and do something cool with it. I don’t think this means Foursquare is over. I think they have to create more relationships with businesses, maybe small local business, so they can provide value on Facebook and stay on there.”

Live Streaming Platforms and Privacy

“Each of the platform has its advantages. There’s just a lot going on. It will be interesting to see how it all plays out when YouTube starts to get into the picture.”

“These sites are going in different directions so what will make them stand out for the long-run will be withstanding all the legal issues that they’ll have to go through, and making the sites safe and guarding by age, demographics, and region. The content and making these sites as secure as possible will be some of their most valuable developments.”

“I use Justin.TV and I have a lot of information on there. I’ve had 10 million video views and 27,000 followers there. These are people that have a lot access and have know me about 5 years. I dont really know the informationa bout the people watching me. Having more peripherals set up and have security on my broadcasts. Privacy is a big issue and whichever of these companies can tackle that will have a huge advantage over the competition.”

Word of Mouth

“Word of mouth is one of the most powerful communication tools because people believe that more than anything else. That is the most convincing element.”

Sarah the Geek

“I’m a geeky filmmaker. That’s what I’ve been doing for 13 years. Anything about film making I love to geek out on.”

Interviewing Others

“I think the secret to a good interview depends on whether you’re trying to get a person’s story or trying to get a story out of them. There’s a web of six degrees of separation… everyone is very accessible and the more people that become accessible it opens a lot of doors. What I really wanted to do is capture a positive angle of growth and success, not only contributing to one personal success but also to what they are doing for their communities.”

“I feel like everybody in social media has something to give back to the community and my way of giving back is providing media, documenting and doing interviews.”

Acting

“I took a theater class once. I did act in an indie film that was about a video blogger, it was a horror film. I dabbled in it a little bit, but nothing serious.”

Alternative Careers

“If I had to do something else, it would be something sporty. I’d like to do something where I’m physically active. This might sound silly, but the career before I was thinking about before before was being a park ranger. I hike a lot. It’s beautiful here.”

Our SXSW 2011 Panel Proposal

“We’ll provide a lot of information about how to get a job using social media and how to leverage social media for your career.” http://bit.ly/votesxsw2011

Brandon Prebynski talks about Defining Social Engagement and Measuring by Objectives

socialnerdia — Mon, 23 Aug 2010 02:38:02 +0000

Brandon Prebynski is an Emerging / Social Media Strategist at FKQ Advertising and Marketing and the host of a live USTREAM show called Web Trends. Brandon is one of the first people I “met” on Twitter; you can follow him @Prebynski.

Brandon and I have a panel proposal with Sarah Austin, Joel Cheesman, Christopher Kahle and Ryan Paugh for SXSW 2011 so please vote for us at http://bit.ly/howtogetajob before August 27th, 2010!

Listen to this entire episode of “The Social Nerdia Show!” with Brandon Prebynski on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio.

Brandon recently joined FKQ so I asked him about his new role as a strategist. “It’s been great because within a set of guidelines I’ve been able to shape what the position is,” Brandon told me. He is helping clients create long-term strategies around marketing, customer service and product development.

He’s also been working on tracking, analysis and metrics. “We have this big myth out there that it’s really difficult to measure social media and there are many who say you can’t measure the results especially when it comes back to revenue, and that you can only look at trends over time, but frankly with the correct tools implemented correctly, you can sometimes measure it directly.”

Brandon and I agree that the best place to start is with the business’ goals and objectives in mind. If you’re already measuring simple things like the number of followers and Facebook ‘likes’ and comments, “you need to see how it helps you meet your objectives.”

While measuring the size of your community and the level of engagement within it is good, “if you don’t determine what your objectives and make your roadmap according to it, you’re going to be measuring engagement without knowing what engagement means.”

“Companies right now have to define what engagement is. Avinash (Kaushik) has said this many times: ‘the word engagement is an excuse.’ So what is engagement? It has to come back to your objectives as well. If you have lead generations as your objective and you have 500 leads generated over 3 weeks as your goal, then you could say that a user submitting their email address is engagement. If you produce an online video and all you want is brand awareness, then a view can be engagement.

The word engagement overlaps a lot of times with conversion. We had x amount of conversions and that can be revenue, but isn’t always creating revenue; it could be someone submitting their email, loading a page, or making a purchase.”

Engagement is important when building community. iI you’re starting to build an audience that didn’t exist, then you can consider engagement the number of times that people communicate with you and each other within the community.”

The size of a community and the engagement within it build on each other, and they often demand a deep understanding of the context in which such connections and conversations occur in order to really understand what is happening and where people are coming from. The fact is that a lot of the tools available today can get expensive despite the fact that they often provide vague information like 90% neutral sentiment on a sentiment analysis and they often can’t even provide information (such as Twitter ReTweets). So we talked about context.

Brandon told me “thinking of context… if I’m driving down the road and I see a billboard that has a political message and I repeat that or if I even think about it in my head, i could compare it to a ReTweet. Does that mean that I agree with that message? Do we even have the tools to crack that anywhere outside of social media right now? It’s a huge issue that requires a lot of work.”

Brandon and I talked about several other topics including the end of Google Wave, the rumors about Google Me, and his live show Web Trends (which is coming back to USTREAM soon!) so listen to The Social Nerdia Show! for much more.

SXSW 2011: How to get a Job Using Social Media and Samsung’s Social Media Journey Towards Customer-Centricity

socialnerdia — Sun, 15 Aug 2010 05:01:22 +0000

I’ve often said that if I could live in “SXSW Land,” I would.
I’m only joking when I say that, but where else in the world can you find such a cool gathering of people creating and changing the future of music, film, and all things interactive?

That’s why I’ve put together two SXSW Interactive panel proposals for 2011 that I believe people will find interesting and valuable:

1. Samsung’s Social Media Journey Towards Customer-Centricity with Cosmin Ghiurau @cosguru

2. How To Get A Job Using Social Media with Sarah Austin @pop17, Brandon Prebynski @Prebynski, Chris Kahle @chriskahle, Joel Cheeseman @cheezehead, myself @socialnerdia @samsungesteban, and moderator Ryan Paugh @paughginney

It would be great if you created a SXSW PanelPicker account to vote for and comment on both of them. Your votes make up 30% of the decision. SXSW has already told me that they like both topics so your votes are extremely valuable.

To help us spread the word, click here to retweet on Twitter and click here to share on Facebook.

While I created this blog as a creative exploration of the convergence of tech, marketing, and social media, I also had two secondary goals in mind: To speak at SXSW Interactive in 2010 and to work full-time in social media within one year. Speaking at SXSW Interactive earlier this year was a great experience and Social Nerdia was definitely the platform that enabled me to join Samsung USA as Social Media Manager. I’ m very grateful for the many opportunities that have come from this tiny spec of Internet data called Social Nerdia. Thanks, as always, for reading. I hope to see you at South By next year.

Coincident TV’s David Kaiser talks about Online Video, Serial Entrepreneurship and Privacy

socialnerdia — Tue, 10 Aug 2010 14:00:05 +0000

David Kaiser is the co-founder and chief executive officer of Coincident TV, a software suite that allows content creators and distributors to design, manage and measure interactive video engagements across digital platforms. Kaiser is a serial entrepreneur behind seven startup companies, including RespondTV and Navisoft, and was also the first VP of engineering at Macromedia (acquired by Adobe).

Check out our interview with David below and connect with @coincident_tv on Twitter.

1. As experiences become more immersive in the social web, Coincident TV has created an interesting platform that intertwines content, social media, and ecommerce. Please tell me more about how the company came about and what your vision is.

I thought of the idea behind Coincident TV (CTV) in 2008 while at home watching the news with my laptop beside me. After a story caught my attention, I went online to look up more information but found myself frustrated with the disconnected experience. Although simple, it sparked the idea to build a technology that enables hypervideo, the merging of online video, social media, weblinks and commercial transactions.

My vision is to change the way we watch TV by transforming how we view and interact with online video. The goal of hypervideo is to create an interactive experience for the audience, enabling greater engagement between fans, programs, brands, businesses and content owners.

2. What would the ideal implementation of Coincident TV look like?

The great thing about Coincident TV is that it’s flexible and scalable, so the ideal implementation of CTV technology is whatever the author wants it to be. The software suite, both an editor and a player, enhances the video production and viewing experience. Whether it’s a content creator wanting to add real-time social media access to their video or a content producer looking to create revenue-building solutions through increased brand integration, the sequence and combinations of possibilities is only limited by what the author develops.

3. The Coincident TV executions I’ve seen on Fox.com for Glee and So You Think You Can Dance, and the demos on your Web site do not have the option to embed, which has become a key feature for YouTube, Vimeo and most video sites. Is embedding something that you have not decided to pursue or have clients not requested for it?

We are poised to jump into video embedding in a big way this Fall. While most technologies presently focus on sharing individual videos or pieces of content, Coincident TV will soon enable any video viewer to quickly and easily assemble entire video playlists and channels to share across the web. They’ll be able to use videos from YouTube, Blip TV, their own computers – literally any source. Users will also be able to add their own content links and other annotations into their content channels – without ever editing or even accessing any of the source videos. We see this as a quantum leap forward for embedding and we’re excited to launch the application.

4. What is your personal view about HTML 5 vs. Flash?

Flash is still the dominant and ubiquitous standard. And while our technology was originally conceived to work with Flash, we definitely understand the long-term potential of HTML5. And since CTV is based on a proprietary language, we were able to quickly adapt our software suite, both the editor and the player, to support HTML5. We see this as a huge competitive advantage for our platform: build one CTV file and it seamlessly works in Flash, HTML5, even Android.

5. What were some of the best lessons that you learned from working at Navisoft and Macromedia?

I learned the importance of surrounding yourself with a team as dedicated and passionate as you are. At both Navisoft and Macromedia, I worked with enthusiastic teams of technology professionals and our hard work paid off. AOL acquired Navisoft in 1994 and our technology became AOLPress and AOLServer. At Macromedia, we developed Director, the seminal PC animation application and precursor to Flash, and were later acquired by Adobe Systems in 2005.

6. What does it take to be a successful entrepreneur and how did you decide to become one?

While I have found it takes a number of things to find success as an entrepreneur, one key is having patience. It takes time to raise funding to get off the ground, and with any business, you don’t immediately start to see profits. It takes time and an investment. Although I didn’t start my career with the intention of becoming a serial entrepreneur, I discovered that I enjoy the challenge that comes with a startup that introduces new, exciting technologies, like CTV, to both businesses and consumers.

7. Is Silicon Valley still as essential for startups and tech companies or are cities like NYC becoming more attractive for talent, opportunities, and funding?

While Silicon Valley is still a hub for many startups and tech companies, the landscape is definitely starting to change and having a presence in other cities can be beneficial. While Coincident TV is headquartered in San Francisco, we also have offices in Los Angeles and New York. By having a presence in these cities, we feel we have an advantage as Hollywood and Madison Avenue are currently seeking new ways to monetize their content online and offer a more dynamic entertainment experience. We’ve been able to meet with studios and television executives and show them that Coincident TV can help them create an effective monetization model.

8. If you could bring web experiences to television sets, what would you do to ensure that people would find it appealing?

With Web television already available to consumers and new advances happening daily, Coincident TV wants to bring interactivity to these experiences.

Additionally, our technology can be applied to DVDs to create an experience similar to online video viewing. With CTV’s technology, DVD extras will have the ability to constantly be refreshed and can provide a unique experience
every time they are viewed, depending on the audience’s real-time interests and curiosity.

9. With the rise of Twitter and Foursquare, and the opening up of Facebook, social media continues to change the way we view privacy. Do you think “opening up” is essential for the evolution of the social web?

I think there has to be a balance. The evolution of the social Web is exciting because it is making everything more collaborative and engaging. People want to interact with each other and content online but not at the expense of their privacy. There has to be a happy medium where people feel safe sharing otherwise the advantages of the social Web will be negated.