Archive for the ‘marketing’ Category


I’m a big fan of visualizations. For this year’s SXSW, Pepsi came back with an updated version of their “Zeitgeist,” created by Amy Hoy and Thomas Fuchs of Slash7. I liked this year’s version much better because it included Foursquare check-ins (which everyone was doing) and it seemed to be more relevant for people that were actually there.

I wish there was a Zeitgeist for every event that ever was so hopefully there is a trend toward more visualizations. Regarless of how you feel about the Zeitgeist’s actual value, it looks cool and it makes a non-tech company look very high-tech. Well done Pepsi. Well done.

Below are a couple of videos of the displays they had at the Austin Convention Center. Note the Samsung HDTVs :)

Charlene Li has the gift of understanding social technologies and developing insights about how people interact online. For SXSW Interactive 2010, she talked about “Open Leadership.” Her presentation started on how people have embraced a new culture of sharing and how the web has made this frictionless. While the new culture has changed our relationships, organizations continue to work in the same way that they have in the past. Charlene thinks that social is “hard” for companies because they are unwilling to give up control. Their inability or desire to have conversations is but one example of this. Still, “real relationships require you to give up control.”

Charline defined “Open Leaderhip” as “having confidence and humility to give up the need to be in control.” If companies are not really in control, then Charlene’s concept of “open leadership” makes sense. She continues by adding that while companies need to give up control, they need to “be in command.” Watch the series of videos below (I apologize that there are so many!) to learn more about the elements of openness, the engagement pyramid, a new customer lifetime value calculation, failure, and the competitive advantage that comes from being social plus open.

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In case you don’t have a computer, you’re older than 83, or you have been sleeping non-stop… here’s a video of Twitter’s CEO Evan Williams announcing “At anywhere” or @anywhere as part of his keynote at this year’s SXSW Interactive.

googlebuzzlogo_socialnerdia_buzzwednesdayGoogle Buzz has created some buzz in the past couple of days. A Twitter killer it is not, but it is definitely the most exciting social web service I’ve seen since FriendFeed. Tim O’Reilly has said that Google has “taken the social media lessons of Twitter,” and Jason Calacanis thinks “Google Buzz 1.0 is better than Facebook after six or seven years.”

Not only does Buzz combine some of the best aspects of Google Wave, FriendFeed, and Twitter, but it’s also built into GMail. By adding the mobile component (so we can take it anywhere), and integrating feeds from Twitter, Flickr, Picasa, and Blogger (so we can pull outside content), Google Buzz starts to sound like a very promising service of its own, and not just another GMail feature.

But the question that everyone is wondering about is:  Can Google really create a new social network that people will want to use?

It is true that Google has failed at many, if not all things social in the past, but this time it seems different. From day one, Buzz already makes great use of multimedia, is open to anyone, makes use of @ replies (ie. @socialnerdia@gmail.com), and allows us to have conversations in real-time.

So, with early adopters rushing to test, criticize, and/or embrace Google Buzz, should companies be creating accounts just as they have done on Twitter and Facebook?

Traditionally, companies have been slow to join social networks. The idea of unproven and confusing new social services creates unwillingness to jump in until other companies have. But with a rapidly changing and increasingly social online landscape, it is essential to understand the things that people are doing. In order to really “get it” companies could spend months researching, brainstorming, and strategizing. Or they could just do what regular people do: Jump in and experiment.

samsungusa_googlebuzz_buzzwednesday (more…)

adverve_socialnerdia_angelanatividad_billgreenOn the most recent “The Social Nerdia Show!” I had a conversation with  Angela Natividad and Bill Green, the podcasters behind AdVerve.

Angela’s Twitter profile tells us that she is “VP-Marketing, hypios. Ad scribe, Culture Buzz. Hostess, AdVerve. And yes, still the wholesale purveyor of The Sass™.” Bill Green blogs at MTLB (Make the Logo Bigger), a personal favorite, and  has worked with lots of great brands. You might also know them from their work with AdRants and their appearances on The BeanCast.

Listen to the entire conversation with A &B on the Flash player below. Please subscribe to us on iTunes, stream from mobiles on Stitcher, and listen to upcoming LIVE shows on blogtalkradio.

Angela and Bill told me that they started AdVerve because they wanted to take ad podcasting in a new direction, to a place where every topic is welcome. “Every topic is about advertising. Advertising surrounds everything, all of the nuances from our culture,” Angela told me. Bill added that they wanted to have a “conversational (podcast) and see where things go, the way ad agencies are, the way creatives actually talk about situations.”

While the show is quite open-ended, both of them emphasized the importance of honesty and respect. “We’re careful about what we talk about on the show. We’re honest but respectful of anything that is confidential,” Bill explained. He told me a story that reflects just how much some advertisers and marketers are still not sure what do do with bloggers and podcasters: “There was an incident on the BeanCast where one of the guests on the show was fired, even though he didn’t say anything incendiary.. It was just a very nervous employer.”

adrants_socialnerdiaAngela and Bill met through AdRants, a blog and email newsletter that provides “marketing and advertising news with attitude,” published by Steve Hall. “I knew Angela had a style that could transform into a different form,” Bill explained. Today, AdVerve already has 15 shows and its first episode was downloaded over 2,400 times. Regarding the future of the show, Angela told me that they “do see an opportunity for AdVerve to expand.” (more…)

I believe we should all seek to do something meaningful with our lives. While paying the bills is essential, we should try to pursue something that we truly get excited about and enjoy doing on a daily basis. We should try to impact the world in a positive way, even if in a small way.

I’m personally passionate about the convergence of technology, marketing, and the social web. I feel like a huge nerd reading the sentence I just wrote, but it’s true. I like to think, learn, and talk about those three things as much as I enjoy playing sports and listening to music. It’s how I’m wired. If you’re reading this, you might be wired like that too.

So this is a short version of the story of how I went from being a social media participant to a social media content producer to a social media manager, in less than one year…

Up until two and a half weeks ago, I was a tech and business consultant. For the three years prior to that, I had been a consultant with a promising career. I had worked on challenging and interesting projects concerning innovative mobile web sites, IT cost-reductions and, my favorite, identifying social media opportunities for communications service providers.

It was going pretty good. However, my interest in social media was growing. I found myself thinking about the rapidly changing social web on a daily basis. I read blogs like TechCrunch and magazines like AdAge. I listened to podcasts like Buzz Out Loud and kept up with the latest in social media thanks to people I had started to get to know as friends (instead of followers) on Twitter.

I was fascinated by all things social on the Internet and I wanted to further explore the future of the web. I needed a creative outlet. I needed a new “home base.” (more…)


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