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Social networking is the #1 activity online. Even though Google gets the most visitors, Facebook is where most of us are spending our time. And it’s not just about Facebook anymore. We are spending a lot of time on LinkedIn, YouTube, Tumblr and Twitter. While there are some clear major players in the social space, the social media universe continues to expand and 2011 was a banner year for the idea of an “Interest Graph.”

In 2011, we saw Google launching Google+ and Pinterest grewing at an astounding rate. Facebook launched “Timeline” and “frictionless sharing” with partners like the much anticipated Spotify. Facebook also acquired design companies and the team behind Gowalla, showing the company’s intent to provide a consistent experience across devices and becoming a more prominent player in the mobile space.

2011 was also a big year for social IPOs: From LinkedIn to Groupon and Zynga, small tech startups are becoming public companies. There is much speculation around the existence of a bubble, and some say growth cannot continue because social networks are running out of users. However, Facebook is not yet public and we still don’t see a clear exit for Twitter.

There might be saturation, but social media has changed the way we live. And this means social media is no longer a question for marketers. Companies of all sizes have accepted and even embraced the importance of social media. Investments are starting to increase and companies are now building teams to tackle the new risks and opportunities that social media has created. While Facebook and Twitter ad spending is expected to grow only at a decreasing rate, advanced brands are leveraging more digital dollars for their social media marketing strategies and tactics. “Social” has been an afterthought for many years, but marketing campaigns and programs are finally starting to feel inherently social.

This presentation is about the state of social media and social media marketing on January 1st, 2012:

When I was in High School, Napster was the coolest “computer application” on Earth. Sharing and downloading music, for free, had changed the world. From pillow fights with Metallica to the rise and fall of copycats like Limewire, Napster disrupted the web, the music industry, and the tech industry. Today, the Napster logo still represents music, but it doesn’t represent what it used to represent back then: Freedom.

Fast forward to today.

Spotify, the mythological creature of music streaming, is allegedly coming to the U.S. tomorrow, and rumor is it will be integrated into Facebook soon after.

Pandora, a public company (let me repeat: a public company) birthed out of the “Music Genome Project,” just recently redesigned its site to allow you to go “back” on your browser and provide a deeper social experience inspired by good ol’ photo social network Instagram, among other changes.

(And in related news, I haven’t bought a CD in three years. If I’ve paid for any songs online, it can’t be more than a dozen or two.)

So what does this mean? Spotify coming to the U.S. after what seemed like decades of waiting and Pandora going public and adding a social layer of its own are clear signs that the days of music ownership, at least in the traditional way, are numbered. Music streaming means you can’t download, but it also means you no longer have to. (more…)

Simon Mainwaring is founder of We First, a social branding consulting firm that helps companies use social media to build communities, profits and positive social impact. Simon is also the author of the book by the same name. Read my interview with Simon below, and make sure to follow him on Twitter @SimonMainwaring and find out more about the book at www.wefirstbook.com.

 

1. What led you to write “We First?”


I wrote “We First” for both personal and professional reasons. I was fortunate enough to have a long advertising career but still felt unfulfilled. I didn’t feel like there was an alignment between who I am as a person and what I did on a daily basis. With that in mind, I read the transcript for Bill Gates’ Creative Capitalism speech he gave at the World Economic Forum in which he said that government and philanthropy can’t fix the world on their own, they need the private sector to get involved. I saw this as an opportunity for me to find more fulfillment by becoming more purposefully engaged and also to use my skill sets to make a contribution. That was the genesis of writing the book.

2. What makes this book unique and why do people need to read it?


The book is unique for a couple of reasons. It does an effective job of consolidating a lot of different discussions going on right now, whether they’re about the future of capitalism, philosophical debates about self-interest, globalization, emerging technologies, the future of the developing world, and the impact of social technology. Specifically, the book is unique because it looks at an issue that many people have discussed: the future of capitalism through the lens of social technology. Mass adoption of social media has only occurred in the last three or four years, so what makes the book unique is that it looks at these questions through the lens of this new technology and provides three fundamental new solutions. First is a new partnership between brands and consumers connected by social technology and aligned around shared values that creates a third pillar of social change in addition to government and philanthropy. The second is the concept of contributory consumption, which builds on precursors like ‘1% for the Planet’ but extends to include not only retail, credit card, online, and mobile transactions, but also virtual goods when applying the concept of contributing a small portion of the sale of every good or service to a cause. Thirdly, the book proposes the formation of the Global Brand Initiative, which is a federation of brands that would combine their efforts and expertise to bring the best of the private sector into the social change space. So the book is unique because it lays out these three concepts.

3. It seems like people tend to come together in the midst of trials. What does that mean in a socially connected world?


Perhaps the most powerful impact of social media is its ability to connect people around what they care about. In times of trials, there are many pressing issues that motivate people to hope and work for change. In the last few years this has included everything from addressing persistent crises like hunger, disease and child mortality, through to unforeseen emergencies like the earthquake in Haiti, through to challenges the developing world faces such as the persistent recession after the global economic meltdown. Whatever the issue, social media allows people to connect around these shared concerns and to take action together, which is the most effective way to scale our response to these crises.

(more…)

As you might have noticed by now, curation is one of those topics that I get excited about. That’s why I was very glad to meet and chat with Steve Rosenbaum, CEO of Magnify and author of the book Curation Nation, in the Samsung Blogger Lounge at SXSW Interactive 2011. We talked about the difference between human and manual curation, as well as the idea of becoming an accidental curator and a few other things.

Check out the video and some photos below.

Burt Herman is a co-founder of real-time curation service Storify. I first heard about Storify on this Scobleizer post, and I’ve tested it for Samsung USA at SXSW and for myself at M2C (you can see an embeded example at the bottom of this post). I met with Burt at the Samsung Blogger Lounge at SXSWi and he was kind  enough to answer my questions. You can follow Burt @burtherman

1. What’s the story of Storify?

Storify is founded by Burt Herman, a former Associated Press bureau chief and correspondent, and Xavier Damman, a Belgian engineer who was publisher of a crowdsourced student magazine. Both share a passion for media and technology, and about how to reinvent online publishing to embrace the social Web. They met early last year and joined together to launch Storify in private beta in September 2010. Storify is about enabling storytellers to find the best of social media to tell elegant stories that resonate and enlighten. We want to empower storytellers with simple tools that help them find the media that matters amid the flood of media.

2. Journalists have always been storytellers but they haven’t always been “curators” of social content. What does social curation mean for the future of journalism?

Curation is a buzzword that represents what journalists have always done: Finding sources for information and synthesizing it into concise stories that a general audience can understand. We now have more sources than ever due to social media empowering people to create content, so journalists now have a much richer pool of information to choose from. This is an opportunity and the start of a new golden age for journalism.

3. There are some people that have been “curating” since the beginning of the web. Are you targeting such curators or do you believe Storify is for the masses?

Storify is about empowering users to easily tell stories using social media, and it can be used by anyone — journalists, bloggers, companies or just regular people. Everyone has a story to tell, from serious news like the Japan tsunami to a personal story about a wedding or child’s birthday. (more…)

Jascha Kaykas-Wolff is the VP of Marketing at Involver, a company and platform that provides solutions for Facebook and social engagement. Involver recently announced the release of SML, a  programming language for the social web.
I asked Jascha a few questions and here’s what he had to say.

1. What is SML?


Involver’s SML (Social Markup Language) is server side scripting language for front-end developers with knowledge of HTML, CSS, Javascript.  SML offers the ability to utilize Involver’s application gallery to design and quickly create fully customized social applications. Those applications are hosted on our infrastructure (the same that supported the launch of Facebook Stories and Facebook’s Election Polling finder as examples) and can be deployed across social networks like Facebook and the open web. Once an application has been created and deployed, marketing teams can monitor their performance using Involver’s Audience Management Platform, which offers a full social marketing dashboard, powerful analytics, alerting, and multi-platform publishing tools.

2. Why should developers use SML?


It was designed by developers for developers with the objective to help them:
  • Do more:
They are able to create and deploy custom social marketing applications quickly reducing the cost of development and empowering the marketing team’s to experiment more. SML has been tested by over 100,000 customers; scale will never be an issue for the apps they build.

Michael Jaindl is the VP of Client Services for Buddy Media, a Facebook management system that has been making a lot of news lately. The Buddy Media Platform allows brands, including Samsung (check out our Samsung USA page), to create engaging Facebook tabs, monitor the wall, schedule posts, and more.

1. What are the top 5 things brands should be doing on Facebook?

This list will differ depending on the brand and audience, but here are 5 things all brands should be thinking about…

a) Use conversations to amplify campaigns:
The average user spends more then 55 minutes per day on Facebook and most of that time is spent on their News Feed. It’s important for brands to create conversations in the News Feed and direct fans to their tabs where they can have a richer experience and are motivated to share content. Most brands are used to creating fairly static promotional campaigns. They create TV spots, print ads, a Facebook tab, etc and start rolling out the campaign. It lasts for a few months and they take it down. Conversations, on the other hand, only last a few hours, are more dynamic, and should happen more frequently. Brands need to have conversations with their customers and fans everyday.

b) Motivate your fans to share content:
Brands and agencies need to create interesting content that fans are motivated to share. Facebook users have become very savvy and they realize that there is a negative impact to spamming their network. They can receive a negative comment, be hidden, or worst yet defriended. Just as people understand that forwarding on an email chain letter is spammy they get that sharing boring content can hurt their social cred. Just because there is a share button on a piece of content doesn’t mean that anyone will actually share it. It’s important to create compelling content that your fans are motivated to share. (more…)



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