Sarah Austin was one of the first live streaming, life-casters popularized on Justin.TV and she is the founder of Pop17, “a collaborative blogging platform and web show that covers and tracks emerging web trends and tells the stories behind what’s going in social media.” 

Sarah and I have a SXSWi 2011 Panel Proposal with Brandon Prebynski, Joel Cheesman, Christopher Kahle and Ryan Paugh. We’d really appreciate your votes and comments at http://bit.ly/howtogetajob by August 27th, 2010.

Listen to this entire 38th episode of “The Social Nerdia Show!” with Sarah Austin on the Flash player below. You can also subscribe on iTunes, stream from your phone on Stitcher, and listen to upcoming shows LIVE on blogtalkradio. Some show highlights and quotes are below. Enjoy!

Brands on Social Media

 ”When brands become a part of the community, it really feels like the brand is like your friend. You really love them, like you would a real person. In social media, they take on attributes of people because there are personalitieis behind the brand making tweets, answering questions, customer service, and establishing relationships with people, connecting with people on their interests, and offering something back to the community.” (more…)

Lisa Murphy is the Product Marketing Manager for Metaio, a company that develops software products for visual interactive solutions between the real and the virtual world.

Metaio is responsible for some of the coolest augmented reality implementations and they recently partnered with Time Out New York Kids to bring P.S.22′s famous YouTube video to your phone through mobile AR (via their Junaio browser). It’s a brave new AR world and Metaio is one of the companies leading the charge.

1) From movie posters to Ben & Jerry’s ice cream, augmented reality marketing is generating a lot of buzz. However, the usage and awareness of AR is still not very high. Is buzz the ultimate goal in AR marketing today?
 
Buzz is definitely a goal for brands and it sometimes is the ultimate goal. But for many others, brands are looking beyond the buzz to deliver an interactive brand engagement experience or help drive sales of their products. For example, LEGO, a partner of ours, created the LEGO Digital Kiosk installation at their retail stores. The LEGO Digital Kiosk allowed shoppers to see a 3D model of the actual LEGO toy with animations and sound right on top of the product package when held to the kiosk. ( )In this execution, LEGO not only created a buzz, a great brand experience, but also sold more products as a result of the experience. (more…)

I recently participated as a panelist on a webinar titled “Your Brand Advocates- How to Find Them and What They Are Worth,” along with Kety Esquivel (from Ogilvy), Rob Fuggetta (from Zuberance), and Frank Eliason (on his last day at Comcast — he’s now with Citi). We talked about what a brand advocate is, and how brands can identify and energize them. Here are my slides along with a few thoughts and tips.

Brand advocates, at their core, are people who really like and care about a brand. They are the opposite of critics because they’re out there talking about the brand and recommending it to their friends  (aprox 150 if they’re sharing those recommendations online, according to Forrester). What they say actually resonates with others because there is a trust between friends and connections. These brand advocates cannot be bought, forced or created, so others perceive them as genuine fans of the brand.

Brand advocates are brand advocates because they’ve had good experiences with a brand and they are willing and able to share some enthusiasm. Of course, brand advocates aren’t always positive and they aren’t always the most vocal or social (as we might assume they are). They do expect the best from you… and that is a good thing. (more…)

You probably already heard about the fake @BPGlobalPR Twitter account that was created to criticize the tragic BP oil spill. The account pretends to be an official BP handle, and with a mere 138 tweets, it already has aproximately 85K followers (and it has been listed by 2095 users!) in just a few days.

Of course, the AdAge article and other media have helped spread awareness of the account, but the reason for its speedy rise in followers is mostly due to the severity of BP’s oil spill combined with the the cleverness and relevance of the tweets.

Humor goes a long way when it comes to Twitter. Fake accounts like this one are created all the time, but they rarely make much of an impact. We’ve seen fake Twitter accounts for everything from presidents dictators (ie. @ChavezCandanga_) to Star Wars characters (ie. @DarthVader), but the most effective ”fake” Twitter accounts are often parodies (ie. @BogusBogusky, @ChuckNorris_ @Nick_Nolte) or created by actual fans (ie. @PeggyOlson and maybe @BadPeggyOlson). However, @BPGlobalPR is going against BP with intelligence, and dare I say it.. strategy? (more…)

Sometimes, to gain perspective about how big the world is, and how small I am in it, I take my glasses off.. just to realize how blind I really am.

Let me back up a bit. I can’t see 20/20. When I take my glasses off, everything goes awfully blurry and it makes me feel lost and confused. The sensation of not being in control, of not being being able to do simple things like reading a sign that’s only a few feet away, can be really frustrating and intimidating.

When I was about 16 years old I started sitting in the front of the classroom to “see better.” Eventually a teacher told me to just get some glasses already (as if it was obvious to everyone but me). After going to the optometrist and actually getting my first pair of glasses, I realized that I had been needing them for a very long time. I just thought that everyone saw things the way I did, blurry and cloudy and dull. I remember wearing glasses late at night, and the billboards looking so much brighter, so much more colorful and alive than ever. For the first time, I was seeing the way I was supposed to.

Taking my glasses off today really made me think about a lot of the things that are happenning in the social web. Two things in particular concern me, especially because we bypass them with all the excitement about “social this” and “social that.”

The first is that people are becoming more and more self-centered. While we talk about a cultural shift towards sharing, openness, authenticity, and transparency, the shift sometimes has more to do with our egos. This shift should worry us a bit because if we keep calling “social” what is often anything but, we might end up with a bunch of anti-social narcissistic human beings who crave micro-celebritism and their own utopian so-called personal brands.

My second concern kind of ties in with the whole ego thing. For those of us working in online marketing and social media, the ego dillema translates into a mindset of “no one else gets it” and “we are ahead of the curve,” as if we had discovered America or something. (more…)

“My whole approach to making this film is similar to open source web development,” said Tan Siok Siok when I asked her about Twittamentary. On the most recent The Social Nerdia Show!, I had a conversation with her to talk about this unique documentary, which she referred to as a “project about Twitter using Twitter to make it happen, and the power of the real-time web.”

Listen to the entire conversation with Siok Siok on the Flash player below. You can also subscribe on iTunes, stream from mobile phones on Stitcher, and listen to upcoming LIVE shows on blogtalkradio.

Siok Siok explained that traditional filmmaking is “very secretive” because it is important to keep the idea away from anyone who could steal it. “What’s unusual about this project is that we crowdsourced it,” she told me. From ideas like a “meetup road trip” to mobilizing people to “generating leades for the shoot,” the Twitter community has made it possible for many to get personally involved. One such example happened in Denver, CO, where Siok Siok’s team was stranded at a bus station at midnight. Someone read her tweets and soonafter picked them up and let them stay with him for the night. “The film shows that Twitter works.” (more…)